Crowne Plaza Annapolis, an IHG Hotel

Location is awesome!! For the most part the hotel was clean, comfortable, and peaceful. Hotel employees were friendly and helpful.

It is a beautiful facility. Check in was easy and quick. Everything looked extremely neat and clean. This is very close to a number of restaurants and bars (in addition to the one on site) It is convenient to downtown and the Parole Town Center.

Our suite was huge. It was well appointed. I noticed when we walked into the lobby how dark the colours were but I liked the few orange accents. I was disappointed to see the same dark colors in our suite. I searched for a place that gave me a place to sit & apply my make up. Although I brought my own lighted make up mirror it was not enough. One of the lamps had a broken knob that prevented us from turning on the lamp & I’m sure due to this problem. The lamp was unplugged from the outlet. It was a very spacious & lovely suite but the dark colors and lack of lighting was a real downer for me! When we got ready for bed, we noticed the pillowcase had what appeared to be dried blood on it. Not good! As we left the next morning my husband reported the broken lamp knob ‘ the soiled pillowcase. The desk attendant thanked us for reporting it but did not appear to take us seriously. Lovely hotel but could be better with some lighting tweaks & attention to details ( soiled pillowcase) turn off as far as cleanliness! Thank you.

I asked for an early check-in due to our stay being for husband’s surgery. They replied immediately saying, if at all possible, my request would be honored. It was..all he had to do was walk to the room & fall into bed. I so appreciate the early check-in & their kindness during our stay. Thank you!

Room was very clean and much bigger than expected. The staff was very friendly and the amenities were great. Would definitely stay here again.